Nikki Works with a Professional Organizer pt7

Posted by on Aug 18, 2012 in Nikki Hires a PO | 1 comment

Nikki has deduced that her house is probably a Level 2 on the Institute For Challenging Disorganization – Clutter-Hoarding Scale (CHS) www.challengingdisorganization.org.  This means she needs to hire a Professional Organizer with training and experience in Chronic Disorganization. She has looked at websites belonging to Professional Organizers to gather information.

The next step is to call or email each of the Professional Organizers she is interested in.  Although most Professional Organizers prefer to talk to prospective clients, an email exchange will work to gather information.  To compare Professional Organizers, there are some questions that Nikki will want to ask each of them.

    • What is your training and experience in working with clients like me?
    • Do you have any certifications?  What was required to earn the certifications?
    • Are you doing any continuing education?
    • Can you tell me the organizing methods you use: hands-on, coaching, virtual, etc.?
    • What is a typical working session like?
    • How long have you been in business?
    • Do you have insurance?
    • What hours do you work?  Do you work nights and weekends?
    • What is your fee structure: hourly, by the session, or by the project?
    • What kind of payments do you accept: check, cash, or credit cards?
    • Can you provide references?  Remember, client confidentiality is an ethical requirement for Professional Organizers.  Many clients are embarrassed by their clutter and do not want anyone to know they have hired a Professional Organizer.  Others are glad to talk about their experiences.  Don’t rule out someone who can’t give references.
    • What are your cancellation policies?
    • What other services do you provide?

Some of these questions may have been answered by the Professional Organizers on their websites.  By listening to the way her questions are answered, and the questions she is asked by the Professional Organizer, Nikki will begin to get a feeling for each organizer’s personality.  Professional Organizers work very closely with their clients. Liking and trusting her Professional Organizer is critical to Nikki’s success.

Next post:  What questions will the Professional Organizer ask Nikki when she calls?

Copyright© 2012 Elizabeth Tawney Gross, Organizing For Everyday, LLC

One Response to “Nikki Works with a Professional Organizer pt7”

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